What information does Volpet Software collect through the use of this website?
Every computer that is connected to the Internet has an Internet Protocol Address, referred to as an IP address. This address does not reveal anything personal about the user. We log IP addresses for security-related prevention, response, and audit activities. Finally, in order to tailor future releases of the website and of the products offered to users’ needs, other information is collected through users’ web browsers. This information includes connection speed, operating system, web browser, and browser version.
If you buy from us, then we store your billing information. Billing information includes:
- Your full name and the name of your organisation (if provided);
- Your e-mail address;
- Your IP address (Internet Protocol Address) at the moment of the transaction;
- The date and time when you performed the transaction.
As you might have noticed, billing information does not include credit card details. This is because we do not want to store very sensitive data such as credit card information. Only the select payment processor (e.g. PayPal) will store such information.
The e-mail address is required in order to send a purchase confirmation as well as to contact the user in case of a problem.
What is done with the information?
We store the billing information for accounting and auditing purposes and we also use the email address you give us to email you for customer support and for notifications related to your account and to the product you buy from us.We may also contact you using your billing information to inform you of new ways to use our products or website; if you wish for us to not do that, please let us know by sending an e-mail to email@example.com.
We log IP addresses and other browser and browsing information to improve performance and future releases of our website and our products.
A cookie is a small piece of data sent to your web browser by a server and stored on your hard drive. Many websites leave a cookie on your machine in order to identify you should you return. Cookies can not read any data from your hard drive other than what is already included in the cookie. Cookies can not damage your system. The Volpet Software website stores a cookie on your computer to understand if you’re a returning visitor and to provide a more usable service.Your web browser will have to be set to accept cookies in order to use the website.
What if I have a question or problem related to my privacy?
Please contact us. Our contact information is located at http://www.volpet.com/about/.
What if I don’t want notifications?
Please contact us and ask to be put on our stop list. Our contact information is located at http://www.volpet.com/about/.